Frequently asked questions

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How do I place an order?

Simply browse our collections, add your chosen items to your cart, and proceed to checkout. Once your order is placed, you’ll receive an order confirmation email with all the details.

What payment methods do you accept?

We accept major credit and debit cards, as well as secure online payment options available at checkout. All payments are processed securely to protect your information.

Can I change or cancel my order after placing it?

We process orders quickly, so changes or cancellations may not always be possible. If you need assistance, please contact us as soon as possible and we’ll do our best to help.

Where do you ship to?

We currently ship to most locations. Shipping availability and options will be shown at checkout.

How long does shipping take?

Processing time is typically 1–3 business days. Delivery times vary depending on your location and shipping method, but most orders arrive within 5–10 business days.

How much does shipping cost?

Shipping costs are calculated at checkout based on your location and order details. Any applicable fees will be clearly displayed before you complete your purchase.

Will I receive a tracking number?

Yes. Once your order ships, you’ll receive an email with tracking information so you can follow your package every step of the way.

What is your return policy?

We offer a 30-day return window from the date of delivery. Items must be unused, in original condition, and in original packaging to be eligible for a return.

How do I start a return?

To initiate a return, please contact our support team with your order number. We’ll guide you through the process.

When will I receive my refund?

Once your return is received and inspected, refunds are processed within 5–7 business days to your original payment method.

Do you cover return shipping?

Return shipping costs may vary depending on the reason for return. More details will be provided during the return process.

Are your products tested for quality?

Yes. We carefully select and review our products to ensure they meet our standards for quality, functionality, and durability.

Do the products look exactly like the photos?

We strive to display our products as accurately as possible. Minor variations in color or appearance may occur due to lighting or screen settings.

Will you restock sold-out items?

Some items may be restocked, while others may be limited. If an item you love is sold out, feel free to contact us for availability updates.

Do I need an account to place an order?

No, you can check out as a guest. Creating an account allows you to track orders faster and save your information for future purchases.

How can I contact customer support?

You can reach us through our Contact Us page or by email. Our team typically responds within 24–48 hours on business days.

I entered the wrong address—what should I do?

Please contact us immediately. If your order hasn’t shipped yet, we’ll do our best to update your address.

Do you offer discounts or promotions?

Yes! We occasionally offer special promotions and exclusive deals. Sign up for our email list to stay updated.

Can I use multiple discount codes?

Only one discount code can be applied per order unless stated otherwise.

Is Lifebloomers a trusted store?

Absolutely. Lifebloomers is built on transparency, quality, and customer satisfaction. We’re committed to providing a positive and reliable shopping experience.

How can I stay updated with new products?

Follow us on social media and subscribe to our newsletter to be the first to know about new arrivals and special offers.